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Help Center
Answers to common questions, for customers and pros. Don't see yours? Send us a message below.
For Customers
How do I book a detail?
Why do prices differ between detailers for the same service?
What's the travel & mileage fee?
What payment methods do you accept?
Can I save my card?
Can I reschedule or cancel?
What's a recurring booking?
Can I leave a review?
Do you offer refunds?
Where's CarDetailHQ available?
For Pro Detailers
How do I set my prices?
Why does a service need "confirming"?
How do I offer mobile, in-shop, or both?
Can I charge a travel fee?
How much commission do you take?
Do I need a membership to take bookings?
How do I get paid?
How do I set my availability?
Can I switch from mobile to in-shop later?
Who can see my profile?
Still need help?
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